GenZ Marketing Agency is the dedicated marketing and growth brand of Time Research & Innovation Ltd , created to turn research, technology, and data into clear, practical marketing results. All legal, contractual, and data protection responsibilities rest with Time Research & Innovation Ltd, which is the parent company and legal entity.

Time Research & Innovation Ltd ("Time Research & Innovation", "timerni", "we", "us", or "our") values your privacy. We are a research organisation operating across the United Kingdom and Bangladesh, conducting research, training, and development in behavioural computer sciences, technology, health informatics, education, and community outreach. Our priority is to support disadvantaged individuals through ethical research and innovation.

Our projects include, but are not limited to, World Health Aid, Tikar Boi, E‑commerce Solutions, DcoTrack, EventsTri, and related initiatives.

This Privacy Policy ("Policy") explains how we collect, use, store, and disclose information about visitors to our website and users of our services.

By accessing or using our website or services, you agree to the handling of your information as described in this Policy. Your use of our services is also governed by our Terms and Conditions, which are incorporated into this Policy by reference.

Definitions

  • "You" / "Your" means any individual or authorised representative who agrees to our Terms and Conditions and requests or uses our products or services.
  • "We" / "Us" / "Our" refers to Time Research & Innovation Ltd and its global affiliates.
  • "Information" means personal, financial, technical, and other data provided by you or obtained lawfully from third parties in connection with our services.

Information We Collect

We may collect the following categories of information:

Personal Information

  • Name, address, email address, phone number, and other contact details
  • Date of birth and identification details (where required)
  • Medical history or health-related information (only where relevant to research or healthcare services and handled with strict confidentiality)

Usage and Technical Information

  • Records of communications with us (email, phone, chat, video conferencing)
  • Browser type, device information, IP address, and browsing activity
  • Location data derived from technical tools (where permitted)
  • Cookies or similar technologies that identify your browser or account

Preferences and Activity Data

  • User preferences and interests
  • Participation in surveys, research, events, or promotions

How We Use Your Information

We collect and use your information to:

  • Verify your identity
  • Provide and manage our products, services, and research activities
  • Process applications, transactions, and reports
  • Communicate with you regarding services, updates, and support
  • Improve our services, research outcomes, and user experience
  • Develop new products, services, and programmes
  • Protect against fraud, misuse, and technical issues
  • Manage operational, legal, and regulatory risks
  • Comply with applicable laws, regulations, and ethical research standards

Legal and Regulatory Use

We may collect, use, preserve, or disclose your information where we reasonably believe it is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms and Conditions or internal policies
  • Detect, prevent, or investigate fraud, security incidents, or unlawful activity
  • Protect the rights, safety, and property of our users, staff, partners, or the public

Information Disclosure

We may disclose your information:

  • In response to valid legal processes or regulatory requirements
  • To regulators, self‑regulatory organisations, or authorities
  • To payment networks and service providers supporting our services
  • During business transactions such as mergers, restructuring, or asset transfers
  • To collect debts or enforce legal obligations
  • Where disclosure is otherwise permitted or required by law

Information Sharing Within timerni

We may share information within Time Research & Innovation Ltd and its affiliates worldwide to:

  • Maintain a consistent relationship with you
  • Manage risk, operations, and compliance
  • Meet legal or regulatory obligations

Where permitted, internal teams (including GenZ Marketing Agency as a brand of TRI) may also use information to inform you about relevant services or opportunities. Consent for core operational sharing cannot be withdrawn where required for service delivery.

Marketing Communications

We may use your information to:

  • Inform you about services, programmes, or opportunities
  • Invite you to events, surveys, contests, or research
  • Conduct analysis to improve our offerings

You may opt out of:

  • Marketing communications via email, phone, SMS, or post
  • Participation in surveys or promotional research

Opt‑out instructions will be provided in our communications.

Information Storage and Monitoring

  • Calls, online chats, video consultations, or social media communications may be monitored or recorded for quality, security, and training purposes.
  • We are not responsible for data loss caused by inaccurate information provided by you.
  • While we use reasonable safeguards, we cannot guarantee absolute security of transmitted or stored data.

Any information you choose to disclose in public forums, comments, or reviews is considered public.

Data Security

We take appropriate technical and organisational measures to protect your information, including:

  • Encryption of certain services and communications
  • Secure storage and access controls
  • Restricted access to authorised personnel only
  • Confidentiality obligations for staff, contractors, and partners

In the event of a data breach, we will notify affected individuals where required by law and take reasonable steps to mitigate impact.

Fraud Prevention

To prevent or investigate fraud, financial abuse, or criminal activity, we may share information with:

  • Fraud prevention agencies
  • Regulatory or government authorities
  • Financial institutions or insurers

Information may be analysed alongside other datasets for risk assessment and protection purposes.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be published on our website. We will not reduce your rights without your explicit consent where required by law.

Continued use of our website or services after updates constitutes acceptance of the revised Policy.

If you do not agree with this Policy, please do not use our services.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@genzmarketing.xyz
Website: https://genzmarketing.xyz/

Phone:
+88 (0) 17 43 966 200 (Bangladesh)
+44 (0) 755 482 3078 (United Kingdom)

Address:
Time Research & Innovation Ltd
189 Foundry Lane
Southampton SO15 3JZ
United Kingdom